Palestinian Medical and Pharmaceutical Journal (Pal. Med. Pharm. J.)

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Abstract

Job demand and job dissatisfaction among nurses have been reported to be strongly associated with negative consequences and reported as significant indicators of the quality of nursing care. The most significant source of workplace stress is job demand, which has been linked to negative effects on nurses' ability to perform their duties. Personal factors such as self-efficacy were found to influence nurses' ability to manage job demand and its negative impact on the profession. The purpose of this study was to examine the moderating effect of self-efficacy on the relationship between job demand and job satisfaction among nurses working at public hospitals. A quantitative, cross-sectional, correlational design was utilized to randomly recruit 427 registered nurses working at two major public hospitals. Data were collected using a self-administered questionnaire regarding job demand, job satisfaction, and self-efficacy. The statistical analysis revealed that self-efficacy has a significant positive effect on the job demand-job satisfaction (JD-JS) relationship (β = .680, p<.001), inferring that nurses with a higher level of self-efficacy are more likely to buffer the correlation between job demands and job satisfaction. This study adds a novel contribution to the body of knowledge that the buffering effect of self-efficacy among nurses is much dependent on the relationship between job demand and job satisfaction, consequently improving job satisfaction.

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Job demand and job dissatisfaction among nurses have been reported to be strongly associated with negative consequences and reported as significant indicators of the quality of nursing care. The most significant source of workplace stress is job demand, which has been linked to negative effects on nurses' ability to perform their duties. Personal factors such as self-efficacy were found to influence nurses' ability to manage job demand and its negative impact on the profession. The purpose of this study was to examine the moderating effect of self-efficacy on the relationship between job demand and job satisfaction among nurses working at public hospitals. A quantitative, cross-sectional, correlational design was utilized to randomly recruit 427 registered nurses working at two major public hospitals. Data were collected using a self-administered questionnaire regarding job demand, job satisfaction, and self-efficacy. The statistical analysis revealed that self-efficacy has a significant positive effect on the job demand-job satisfaction (JD-JS) relationship (β = .680, p<.001), inferring that nurses with a higher level of self-efficacy are more likely to buffer the correlation between job demands and job satisfaction. This study adds a novel contribution to the body of knowledge that the buffering effect of self-efficacy among nurses is much dependent on the relationship between job demand and job satisfaction, consequently improving job satisfaction.